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02/19/2024

IS&T Logo

Dear colleagues,

We are filled with gratitude as we reflect on the incredible day of the recent IS&T Open House on February 8, 2024. Thank you to all of you for taking the time to join us, share in the excitement, and make the event truly special.

The IS&T Open House was not just a showcase of what we do but a celebration of our community, the partnerships we've built, and the future we're excited to create together. Seeing so many faces, both familiar and new, exploring our space and engaging with our team was truly heartwarming. 

A picture collage of the IS&T Open House attendees and activities.
Exciting News for Our Raffle Winners!

The fun doesn't stop with the end of the Open House - we're thrilled to announce that our raffle drawing has brought some lucky winners! If you find your name on the winners list, congratulations are in order! We are eager to get these prizes into your hands. Our team is working diligently to ensure that each winner receives their prize promptly. Keep an eye out; a special package is on its way to you!

  • James Wanye, Facilities Management 
  • Olivia Venegas-Kalaw, Fowler School of Engineering 
  • Sonya Hall, Event Operations 
  • Rosie Garcia, Financial Services 
  • Riley Day, Office of Research  
  • Erika Orejola, Health Sciences  
  • Margaret Puentes, Leatherby Library 
  • Heidi Negrete, Finacial Services 
  • Lauren Kane, UA Operations 
  • Katherine Roth, Leatherby Library 
  • Hilary Anderson, Keck  
  • Cindy Graves, Facilities Management 
  • Riz Baig, UA Operations 
  • Nick Andreosky, Registrars 
  • Tristan Hilpert, Dean of Students 
  • Maria Mostafa, Human Resources 
  • Ashley Bloomfield, Holocaust Education 
  • Nisha Bailey, Human Resources 
  • Sal Flores, Business Office  
  • Bob Cavener, Human Resources
  • Joey Hoang, SMC

Once again, thank you for being a part of the IS&T Open House. It was a pleasure to host you, and we look forward to more opportunities to connect, collaborate, and celebrate together.

Warm regards,

Chapman University Information Systems and Technology (IS&T)  

02/15/2024

PeopleSoft Finance was upgraded over the weekend.

On Monday, 2/19/24, you will notice a few changes to the PeopleSoft Finance look, specifically to search pages. A few of the more notable changes are listed in PeopleSoft Update 2024-Feb.

Please note that we advise clearing your browser cache before logging in, after any PeopleSoft upgrade. 

02/13/2024

PeopleSoft Finance maintenance is scheduled for 2/17/24 from 7 AM to 7 PM. To stay up to date, please visit status.chapman.edu.

After the maintenance window is over, it is recommended that you clear your browser's cache before you log in.

If you continue to see this message after the maintenance window or believe you have reached it by mistake, please contact the Chapman University ServiceDesk at servicedesk@chapman.edu.

Thank you for your patience and understanding.

Update:

PeopleSoft Finance was upgraded over the weekend.

On Monday, 2/19/24, you will notice a few changes to the PeopleSoft Finance look, specifically to search pages. A few of the more notable changes are listed in PeopleSoft Update 2024-Feb.

Please note that we advise clearing your browser cache before logging in, after any PeopleSoft upgrade. 

01/26/2024

IS&T Logo

All IS&T Photo

Dear Colleagues,

We are just one week away from the IS&T Open House event, and we can't wait to see you there! This is a gentle reminder to secure your spot for an engaging, fun-filled experience with Chapman University's IT team.

Event Details: 

  • Date: Thursday, February 8, 2023
  • Time: 2:30 to 4 pm
  • Location: IS&T's main office at 635 W. Palm Avenue

Event Highlights: 

  • Networking with the IS&T team
  • Scavenger passport and prizes
  • Refreshments, popcorn bar, prizes, and photo opportunities 

The open house is QR-Code driven. Bring your phone for games. 

The first 40 guests will receive a stainless steel glass.

IS&T Open House Advert.

Warm regards,

Chapman University Information Systems and Technology (IS&T) 

01/26/2024

We have received reports that some users cannot access Microsoft Teams, and certain functionalities within the Teams platform do not perform as expected. Microsoft has been notified of these issues, and its technical team is actively investigating to identify and resolve the problem as swiftly as possible.

The Information Systems and Technology team (IS&T) is aware of these issues and will issue updates as they become available on https://status.chapman.edu/.

Update: Microsoft has resolved this issue.

01/15/2024

We are pleased to inform you that the user interface for Chapman University timesheets has been updated to provide a more efficient experience. The updates have been carefully designed to simplify tasks and reduce the time and effort required to navigate the system.

Introduction of New Features:

The updated Timesheet User Interface features bring significant advantages by providing an enhanced user experience, mobile accessibility, self-service capabilities, and improved efficiency. Some changes include:

  • The Timesheet UI has been updated to provide a detailed summary of user-submitted time entries from the main screen, enabling users to view their information more easily and effortlessly.
     Decorative image.
  • For users with multiple positions, the "Select a Job" section has been included to streamline the time submission process. Users will be able to differentiate between multiple timesheets more efficiently when submitting their time.   
      Decorative image.

Support or Questions:

Access to the latest Timesheet training resources is available on the Training Resources page under the Time and Labor section before the update goes live. The Payroll Department will also be available to address any questions or concerns as the updates go live. Please contact them at payroll@chapman.edu.

Important Note: You may need to reset your browser's cache to see the "My Time" tile in the Employee/Manager Self-Service.

12/18/2023

IS&T is aware of an issue affecting the PeopleSoft campus (student and faculty center) and finance access. We are investigating this and will provide an update soon.

Update: The issue's root cause is still under investigation, but we believe that services have been resolved. If you are still experiencing issues, please contact the Service Desk at servicedesk@chapman.edu.

11/13/2023

IS&T Logo

The Information Systems and Technology team (IS&T) will be conducting an upgrade to our general IT Software Licensing server during the upcoming Thanksgiving break. This upgrade will enhance our software's performance, security, and overall efficiency.

We have scheduled this maintenance window during the Thanksgiving break to minimize disruption and inconvenience to our team members. Once the upgrade is complete, you can look forward to improved performance and access to the latest software versions.

During this maintenance period, the following applications will be temporarily unavailable for approximately four hours:

  • Mathematica 
  • ArcGIS 
  • ArcGIS Pro 
  • SPSS 26 and below 
  • Matlab 

Date and time for this upgrade: November 21, 2023, 8 am to 5 pm.

We understand that these applications are crucial for many of you, and we apologize for any inconvenience this temporary unavailability may cause. This upgrade is essential to ensure our software's long-term reliability and functionality.

If you encounter any issues or have questions after the maintenance window, please contact the Service Desk team at servicedesk@chapman.edu or (714) 997-6600.

We appreciate your understanding and patience as we work to enhance our IT infrastructure, and we are committed to minimizing any disruption as much as possible.

 

Thank you, 

Information Systems and Technology team (IS&T)

11/07/2023

Chapman.edu is inaccessible for some users. We are investigating the issue and will post an update soon.

Update: The issue has been resolved. Please note you may have to clear your browser's cache to access the site.

11/02/2023

 

IS&T Logo

Dear Chapman University Community,

We would like to extend our heartfelt thanks to everyone who participated in National Cybersecurity Awareness Month. Your engagement and willingness to learn how to secure your online presence and safeguard Chapman University’s information is truly commendable.

We would also like to congratulate the following individuals who were the lucky recipients of our weekly prizes:

  • Nga-My Nguyen
  • Anita Twitchell
  • Spencer Gonzales
  • Diana Rios
  • Maria Neis
  • Robert Lemus

Your active participation made this event a great success. We hope the knowledge gained during this month will serve you well in your future online endeavors.

Remember, cybersecurity is a shared responsibility, and it starts with you. Stay vigilant, stay informed, and most importantly, stay secure.

Thank you once again for your commitment to protecting our digital community.

 

Best Regards,

Chapman University Department of Information Security

10/25/2023

PollEverywhere will be down on Tuesday, November 21, from 8:45 a.m. to 10 a.m. for scheduled maintenance.

10/16/2023

Dear campus community,

The planned upgrade of TMA has been canceled. You may use the system as normal. We will notify the campus when we have a new upgrade date.

Thank you.

Facilities Management and IS&T plan to upgrade TMA, the facilities management online work request system. This upgrade is essential to enhance the performance and functionality of our services. Please take note of the following details:

Date: Thursday, October 19th, 2023
Time: 07:00 AM - 11:00 AM

During this maintenance window, access to the iServiceDesk (https://isd.chapman.edu) will be temporarily unavailable. We understand the inconvenience this may cause and apologize for any disruption.

We appreciate your patience and understanding as we work to improve our systems.

Until iServiveDesk is again available, you may:

  • Email your work request to facmgt@chapman.edu and include the following:
    • Your Name
    • Phone Number
    • Building Name/Address and Room Number
    • Description of the work you are requesting

Please note that the Aramark work request system remains available to submit ONLY custodial requests.

Thank you!

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