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Panopto is currently investigating latency errors for the following services:

  • Website,
  • Recording / Uploading
  • Processing / Encoding
  • Investigations

IS&T is continuing to monitor for updates from Panopto.


Panopto is currently investigating an issue with its cloud services. The following services are currently being impacted:

  • Video Playback
  • Search
  • Recording / Uploading
  • Processing / Encoding
  • Integrations:

More updates will be provided when available.


phishing credit card data with keyboard and hook symbol 3d illustration
IS&T warns that some malware will aim for financial gain by installing ransomware or stealing credit card information.

Chapman University's IS&T has received several notifications about the existence of a phishing website (corona-virus-map[.]com) that promises up-to-date information about the coronavirus, COVID-19. Its real purpose is to infect visitors' computers with malware. This particular site stole an image from the John Hopkins interactive map and will only compromise unpatched Windows systems.

Risk for Malware Attacks

We can expect other malicious actors to use the current concern about COVID-19 to spread all kinds of malware, via links in email, dangerous attachments, or  infected websites. Some malware will aim for financial gain by installing ransomware or stealing credit card information. Other malware will quietly establish a presence on our network for hackers - potentially sponsored by foreign states - to attack other systems. 

As always, please be careful about opening any message, link or document that arrives unexpectedly, comes from an unknown source, or leads to a novel destination. Alarmist language, typos and/or inconsistencies can be indicators that malware is involved. If you have any concerns about the validity of a message, check with the sender first or contact our IT help desk.

Stay Informed About Coronavirus

Keep calm and do not react to any emails or voicemails that try to instill panic. As always, forward any suspicious voicemails and emails to