Working@chapman

Announcements, News and Events for Faculty and Staff

System Status And Announcements

Service Interruption for Concur and Qualtrics

07/22/2021

Update: 10:05am, 7/22/21

All affected services are now operational. IS&T can confirm that the service interruption are due to a global internet issue that was affect many different (non-Chapman) sites.

IS&T is currently aware of and investigating a service interruption for both Concur and Qualtrics. We are working to restore services as soon as possible. More information will be provided as soon as it becomes available.

Brief Power Campus Power Outage - 7/12/21

07/12/2021

At 5:20 am on Monday, July 12th, the following buildings experienced a brief power outage.

West Palm buildings
Film School buildings
Main Campus
Residence Hall complex
Panther Village

IS&T is working with Facilities Management to determine the root cause of the outage. All services were restored by 5:27 am.

Email Forwarding Showing as "Undeliverable" - 6/23/21

06/24/2021

At 5 PM on June 23rd, an email security setting was applied and caused forwarded emails to be returned as "undeliverable". The issue has been fixed. If you the "undeliverable" error message, we ask that you resend the email to the address listed in the bounced notification and it should go through.

Internet outage on Orange and Rinker campus - June 18 4:00am-7:00am

06/18/2021

The was an unexpected internet outage on the Orange and Rinker campus on June 18th between 4:00am-7:00am. All services have been restored.

Microsoft Teams Calling - Service Issue (6/11/21)

06/11/2021

Updated Message 1:15 pm - 6/11/21

All Microsoft Teams calling services for desktop clients has been restored.

Original Message 12:20pm - 6/11/21

IS&T is currently aware of service issue with the calling feature on the Microsoft Teams desktop client. As a work around for making Teams calls, we recommend using the online calling feature at teams.microsoft.com/ or the Teams Mobile App.

More information will be provided when it becomes available.

Network Outage

06/04/2021

Between 4:50pm- 5:15pm June 4, there was a brief network issue affecting a small subset of servers and websites; working@chapman, COVID update website, blogs.chapman.edu and others. As of 5:15pm, all services are restored.

Issue affecting viewing email content in Outlook

05/11/2021

Original Message: May 11, 2021

IS&T is currently aware of a Microsoft 365 issue that is affecting the viewing of messages in the Outlook client. The issue is not isolated to Chapman University and is being reported by other Universities as well. IS&T is currently monitoring the situation and will provide more updates when available. If you are experiencing issues with viewing your Outlook email, we recommend that you use the online Outlook services at outlook.office.com.

Users Unable to Access Facebook On Campus Devices

04/08/2021

Original Message 3:12 pm (PST)

IS&T has received several reports from users who are unable to access Facebook on campus devices. We have confirmed that Facebook is reporting user access issues on their end and are working to restore services. Please visit Downdetector or DownRightNow if you would like to monitor Facebook's operational status.

Power Outage Reported

04/06/2021

Original Message 5:00 pm (PST) - RESOLVED

Around 4:30 pm (PST), Panther Village and some areas of the Orange Campus experienced an unexpected brief power outage. At the this time IS&T has confirmed that all network services that were affected have been restored and are operational.

Microsoft Teams Issue with Meetings and Calls

04/01/2021

Microsoft had issues with Teams with meetings and calls, and potentially other M365 services. The issues appear to have started at approximately 2:35 PM Pacific and have been resolved around 4pm.