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Update: 10:05am, 7/22/21

All affected services are now operational. IS&T can confirm that the service interruption are due to a global internet issue that was affect many different (non-Chapman) sites.

IS&T is currently aware of and investigating a service interruption for both Concur and Qualtrics. We are working to restore services as soon as possible. More information will be provided as soon as it becomes available. 


At 5:20 am on Monday, July 12th, the following buildings experienced a brief power outage. 

  • West Palm buildings
  • Film School buildings
  • Main Campus
  • Residence Hall complex
  • Panther Village

IS&T is working with Facilities Management to determine the root cause of the outage. All services were restored by 5:27 am.



 At 5 PM on June 23rd, an email security setting was applied and caused forwarded emails to be returned as "undeliverable". The issue has been fixed.  If you the "undeliverable" error message, we ask that you resend the email to the address listed in the bounced notification and it should go through.


The was an unexpected internet outage on the Orange and Rinker campus on June 18th between 4:00am-7:00am. All services have been restored.


Updated Message 1:15 pm - 6/11/21

All Microsoft Teams calling services for desktop clients has been restored.


Original Message 12:20pm - 6/11/21

IS&T is currently aware of service issue with the calling feature on the Microsoft Teams desktop client. As a work around for making Teams calls, we recommend using the online calling feature at or the Teams Mobile App.

More information will be provided when it becomes available.



Between 4:50pm- 5:15pm June 4, there was a brief network issue affecting a small subset of servers and websites; working@chapman, COVID update website, and others. As of 5:15pm, all services are restored.


Original Message: May 11, 2021

IS&T is currently aware of a Microsoft 365 issue that is affecting the viewing of messages in the Outlook client. The issue is not isolated to Chapman University and is being reported by other Universities as well. IS&T is currently monitoring the situation and will provide more updates when available. If you are experiencing issues with viewing your Outlook email, we recommend that you use the online Outlook services at


Original Message 3:12 pm (PST)

IS&T has received several reports from users who are unable to access Facebook on campus devices. We have confirmed that Facebook is reporting user access issues on their end and are working to restore services. Please visit Downdetector or DownRightNow if you would like to monitor Facebook's operational status.


Original Message 5:00 pm (PST) - RESOLVED

Around 4:30 pm (PST), Panther Village and some areas of the Orange Campus experienced an unexpected brief power outage. At the this time IS&T has confirmed that all network services that were affected have been restored and are operational.


Microsoft had issues with Teams with meetings and calls, and potentially other M365 services. The issues appear to have started at approximately 2:35 PM Pacific and have been resolved around 4pm.