Issues With Multiple Software and Services (Resolved)

10/20/2025

Multiple third-party services, including Adobe, Canva, Canvas, Grammarly, Poll Everywhere, Qualtrics, and ExamSoft, are currently experiencing disruptions due to an ongoing issue with Amazon Web Services (AWS). Our team is monitoring the situation and will post updates on as they become available on status.chapman.edu.

Update: All systems are operational. 

PeopleSoft Maintenance on September 7

09/04/2025

Chapman University’s PeopleSoft Human Capital Management (HCM) is scheduled for maintenance from 9/7 between 6 AM and 2:30 PM PST.

It is important to note that this maintenance period is necessary to ensure the ongoing reliability of Chapman’s PeopleSoft services. Once the maintenance is complete, you may resume your normal activities within PeopleSoft.

Enhancing Syllabus Management for Faculty and Students

08/20/2025

We are excited to introduce Chapman Syllabus, a new platform transforming how our campus manages course syllabi. Designed with ease of use in mind, Chapman Syllabus allows faculty to quickly create, edit, and reuse syllabi using a standardized format. Students benefit from consistent, easily accessible syllabi that clearly outline course expectations, materials, and policies—helping them stay informed and engaged from day one. 

This centralized approach not only supports institutional accountability but also streamlines curriculum planning. With Chapman Syllabus, we’re taking a significant step toward improving instructional quality and supporting student success across campus. Visit the blog ‘Introducing Chapman Syllabus’ to learn more.

Helen Norris's Retirement Celebration

07/07/2025

After eleven wonderful years, Helen Norris, our Vice President and Chief Information Officer, will be retiring. A retirement celebration will be held to honor her, and it will take place on:

Thursday, August 7, 2025
3:00 to 5:00 pm (formal program begins at 3:30 pm)
Beckman Hall 404

Please RSVP to Kimberly Whitlock by sending an email to whitlock@chapman.edu no later than Monday, August 4, 2025.

We hope to see you there!

Save the Date: Summer Software Showcase – July 2025

05/21/2025

IS&T is excited to announce the 2025 Summer Software Showcase! This annual event is a unique opportunity for staff and faculty to explore cutting-edge tools, including innovative productivity applications, and learn how Artificial Intelligence (AI) is transforming the way we work across campus. AI is revolutionizing how we solve problems, make decisions, and enhance daily workflows in higher education. This year’s showcase will demystify AI, demonstrate practical use cases, and empower you to integrate these tools into your everyday work at Chapman. 

Event Details 

• Date: July 23, 2025
• Time: 9:00 a.m. – 4:00 p.m.
• Location: Virtual (via Zoom)

What to Expect

• Opening Keynote
  • A live interview with Helen Norris, Vice President and Chief Information Officer, reflecting on her impactful career ahead of her retirement.
• Interactive Presentations and Live Demos
  • PlayLab AI 
  • Zoom AI Companion
  • PantherAI
  • Deepfakes Awareness & Tools 
• Closing Lightning Talk:
  • A dynamic wrap-up session to leave you inspired and ready to act.

Why Attend

• Stay Informed: Learn about the latest developments in AI technology. 
• Enhance Skills: Obtain practical experience with tools that can improve your work. 
• Innovate: Discover new ways to apply productivity tools and AI in your role. 
• Connect: Collaborate with peers and share ideas across departments. 

How to Register

We look forward to sharing the registration form in an upcoming Working @ Chapman newsletter edition. Save the date and stay tuned for more details!

PeopleSoft Maintenance on May 17 and 18

05/13/2025

Chapman University’s PeopleSoft Human Capital Management (HCM) services is scheduled for maintenance from 5/17 at 6 AM PST to 5/18 at 10 AM PST.

During the maintenance period, users will not be able to access any services provided by Employee/Manager Self-Service. This means that employees will be unable to access and update your personal information, including timesheets, accrued days, W-2, money, and benefits.

It is important to note that this maintenance period is necessary to ensure the ongoing reliability of Chapman’s PeopleSoft services. Once the maintenance is complete, you may resume your normal activities within PeopleSoft.

Important Note About Part-Time Lecturers' Access for Summer 2025

04/24/2025

Chapman University is pleased to announce that we will be retaining log-in access for all part-time lecturers and graduate student instructors (who teach in the Spring semester) through the summer of 2025. This change is designed primarily to facilitate occasional communication with our part-time lecturers and GSIs when necessary for the continuity of student support or the possibility of fall teaching availability. This access is provided as a courtesy, and part-time lecturers must continue adhering to the language outlined in their contracts.

New Microsoft Power BI Based Dashboards to Help Advisors

04/23/2025

IS&T's Enterprise Data and Analytics team has developed new Microsoft Power BI based dashboards using Canvas classroom data to help advisors identify at-risk students and thereby provide early assistance. We invite you to stop by the IS&T open house on Thursday, April 24th, from 2:30 to 4 pm to see a demonstration of the new tools and how they will help Chapman with student retention. Additionally, connect with IS&T's Enterprise Data and Analytics team members to learn how they are streamlining and automating reporting, data, and business processes across the campus.

Introducing PantherAI

04/17/2025

Chapman University Information Systems and Technology team (IS&T) is excited to announce the initial release of “PantherAI,” a multi-platform AI portal designed to facilitate easy access to the latest AI technologies. This platform integrates solutions from OpenAI, Anthropic, Google, and other leading AI developers, providing users with a seamless and efficient way to leverage advanced AI tools.

PantherAI represents a significant step forward in our commitment to enhancing technological accessibility and innovation within the Chapman community. We encourage all faculty and staff to sign up and begin using these exciting AI tools!

You’ll have the opportunity to take a first look at PantherAI at the IS&T Open House on April 24th. 

Be sure to check out our introductory blog for more information.

Pharos Printing Services is Unavailable (Resolved)

03/26/2025

Pharos printing services that manage all departmental printers and copiers – direct and secure printing – on the Orange and Rinker campuses (aka printers/copiers requiring ID card swipe) is currently unavailable. IS&T is working to restore services as soon as we can.

Update: Printing and mobile print are back online. Thank you for your patience while we resolved this issue.

Important Update: New Form for Third-Party Software Audits

03/04/2025

Dear colleagues,

The Information Systems and Technology team (IS&T) is excited to announce that we are transitioning to a new form for third-party software audits starting Thursday, 3/5/2025. While the content remains the same, this updated form offers a user-friendly experience by allowing you to save your progress and return to it anytime.

This change comes with significant benefits. The new system (Onspring) will allow us to track all third-party software applications more effectively, streamlining compliance audits and enhancing our overall management capabilities.

We are confident that this improvement will make the audit process more efficient and ensure we meet compliance requirements seamlessly. Thank you for your cooperation during this transition.

Access the new form here: Third-Party Software Audit Form

You can also find the form link under the Software and Application Review section on the Project Management Page.

The old form link, if bookmarked, will redirect to the new form.

If you have any questions or need assistance, please don't hesitate to reach out via softwarereview@chapman.edu.