Touchnet Outage During Peoplesoft Maintenance

The TouchNet connection to Campus Solutions/ePay was offline throughout the weekend and up until about 1:30pm today.

While the outage was expected as part of the PTools Upgrade, TouchNet support incorrectly upgraded the Campus Solutions server instead of the Finance environment that was actually being upgraded over the weekend.

IS&T received notice this morning that the connection to TouchNet on both environments was offline and worked with TouchNet support to get it resolved.

All TouchNet connections services are confirmed operational at this time.

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