Julie JohnsonJoin the Educational Technology Services team for instructional technology support via Zoom Monday – Friday. If you’re in need of assistance, enter the Zoom waiting room for support during the following drop-in hours:
- 9:30 a.m. to 11:30 a.m.
- 2:30 p.m. to 4:30 p.m.
Drop-in support is for instructors with questions related to the following topics:
- Canvas
- Zoom
- BigBlueButton (Canvas Conferences)
- Panopto
- Course Design
- Remote Teaching
If you have grade-center questions or any questions that involve sensitive FERPA related issues, please contact one of our specialists for an appointment:
Remember, Canvas offers 24/7 support via phone and online chat. Some questions are best taken directly to Canvas support rather than waiting for drop-in hours. Go to Canvas.chapman.edu and click on the “Help” button on the left-hand side of the screen.
