Congratulations to This Week’s Service Plan of Recognition Recipients

We are proud to name this week’s Service Plan of Recognition awardees for their extraordinary work as Chapman responds to COVID-19. Each staff and administrator selected embodies the dedication and integrity that continues to drive and strengthen Chapman University. 

For information on how to nominate employees, read this article about the New Service Recognition Plan.

This week’s recipients are: 

Shannon Morris, graduate administrative assistant, Office of Admission

Shannon has been invaluable to our team. She’s taken on additional responsibilities, including managing the set-up of virtual chat and tour options for graduate programs.  She does it all with a positive attitude and keeps asking for more. – Mike Pelly

Tanaz Nourian, counselor UG admission, Office of Admission

Tanaz is creative at finding new ways to engage with prospective students.  She created a podcast for them and continues to suggest new ideas for recruitment where traditional travel and outreach efforts are temporarily suspended. – Mike Pelly

Jay Fabio, administrative operations coordinator, IS&T

Jay works to quickly order CU Safely Back equipment as well as crucial items for IS&T. She carefully monitors and tracks all items. Most notably, she cheerfully works to return hardware when the wrong items have been received. – Helen Norris

John Snyder, client/media services specialist, IS&T

John is always ready to jump in and move items that come to IS&T and need to be installed and configured in locations across the campus. His enthusiastic helpfulness is clearly an asset to all who come in contact with him. – Helen Norris

Craig Williams, accessibility technology analyst, IS&T

Craig has taken over the management of the symptom tracking system created by Jeff Goad.  Craig has jumped in with both feet and has quickly responded to requests for change and for adding people as they are authorized to be on campus. – Helen Norris

Carly Williams, dispatcher, Public Safety

Dispatcher Williams’ attention to detail and diligence in monitoring cameras allowed officers to intervene in a criminal trespassing activity.  She also reviewed video and found evidence that led to solving a recent vandalism case. – Randy Burba

Sheryl Boyd, assistant director Parking & Transportation, Public Safety

Sheryl conducted thorough research on the transportation industry responses to COVID-19. She and her team planned and prepared the vehicles to meet safety precautions, which required coordination and planning with internal and external groups. – Randy Burba

Douglas Banowetz, officer, Public Safety

Al Cabrera, sergeant, Public Safety

Steven Johnson, officer, Public Safety

Tammy South, dispatch Supervisor, Public Safety

Chris Wargo, officer, Public Safety

Adriana Pasino, officer, Public Safety

Gregory Castro, officer, Public Safety

These personnel were instrumental in reviewing video and gathering evidence to identify a suspect who had damaged the Berlin Wall and the Global Citizen’s Fountain.  They located the perpetrator who was then arrested for the vandalism. – Randy Burba

Howard Nguyen, web and analytics specialist, Strategic Marketing and Communications

As Chapman quickly moved to more digital formats for communication and events, Howard’s expertise with web compliance and architecture, analytics and SEO played a key role in the success of these efforts. He is a great asset to Chapman. – Jamie Ceman

Riz Baig, senior systems analyst, University Advancement

Riz has been keeping our current CRM system running great while we convert to Affinaquest. He has a calm and thoughtful approach and is quickly learning the new system. His depth of experience and knowledge is a great resource for our team. – Michele Wanner