Garrett Eastwood

Author - Garrett Eastwood

Users Unable to Log Into My.Chapman.edu – 12/21

(Update as of 2:50 pm, 12/21) All services to my.chapman.edu have been restored as of 2:45 pm (PST).  If you are continuing to experience any technical difficulties logging into My.chapman.edu, please contact the...

Panopto Maintenance 12/19 & 12/21

(Update as of 8:30 am PST on 12/21/20) Dec. 21st, 2020: Panopto Folder Change – Delayed The scheduled maintenance has been delayed and will start at 8:00 pm ET (5:00 pm PST) on 12/21.  Panopto (Chapmanā€™s...

Gmail Message Delivery Issue – Resolved

(Update as of 3:51 P.M. PST on Dec. 15th) RESOLVED Google is reporting that all email delivery problems have been fixed and services are now fully operational. Stay up-to-date with the latest updates by visiting...

Network Service Interruption – 12/14/20

Around 4:00 P.M. (PST) there was a brief interruption on a network services. Affected services were VPN, Remote Desktop, Image Now, and Blackboard Transact. IS&T can confirm that as of 4:37 P.M. (PST) all services...

Follett Discover Bookstore Access Offline.

(update as of 9:36 A.M., 12/11/20) All access to Follett Discover has been restored. IS&T is continuing to monitor the situation and is investigating as the root cause of the user access issue.    ...

Grammarly Service Interruption – 12/10/20 – Resolved

(Update as of 2:42 P.M. PST) Grammarly services has resolved the issue. Grammarly did not provide any information as to the cause of the service interruption.   (Original message) Grammarly is currently experience...

Audio Quality Issues for Teams Meetings – Resolved

Update as of 1:30 PM (PST) – RESOLVED IS&T has confirmed that the Teams audio quality issue has been resolved.      (original message) IS&T has been receiving reports that there are some...

Major Network Outage – 12/3/20

Around 6:55 AM, IS&T confirmed that there was a major network outage affecting the core campus services such as Chapman.edu, My.Chapman.edu, VPN, etc. As of 8:00 AM, all affected services were successfully restored...