Internet/Network Slowness – 3/16/21

Message Update 1:40 pm (PST) – Resolved

At this time, we believe that all internet and network services have returned to normal operating status. Chapman’s internet provider has confirmed that the Spectrum issue is no longer affecting connectivity to our services. If there are other issues, we will alert you. We apologize for any inconveniences.

Message Update 12:55 pm (PST) – Monitoring

We believe all internet and network services have returned to a normal operating status. IS&T is continuing to monitor. 

Message Update 11:48 am (PST)

IS&T has confirmed the intermittent issues accessing Chapman-hosted resources (, VPN, or other on-premise applications) is from those with Spectrum internet. Chapman’s internet provider is working with Spectrum to resolve the issue.

Original Message 10:45 am (PST)

IS&T is currently aware of and tracking reports of slowness to multiple network services. Some reported services include VPN, Remote Desktop, and  externally facing web web services that are hosted on campus. More information will be provided once it becomes available.