Congratulations to the Recipients of This Week’s Service Plan of Recognition

We are proud to name this week’s Service Plan of Recognition awardees for their extraordinary work as Chapman responds to COVID-19. Each staff and administrator selected embodies the dedication and integrity that continues to drive and strengthen Chapman University. 

For information on how to nominate employees, read this article about the New Service Recognition Plan.

This week’s recipients are: 

Lora Ford, document imaging & diploma production processor, Office of the Registrar

Since March Lora has solely been responsible for the printing and mailing of the thousands of diplomas for students who have graduated from Chapman. Normally we have several student workers helping her with this process, however she has had to take on the entire process herself in addition to her other responsibilities in the Registrar’s office. She knows how hard students have worked to earn their degrees and how important it is that they receive their diplomas in a timely manner. – Jan McCuen

Sally Ramirez, cashier, Financial Services

Sally’s leadership and experience have been invaluable in supporting a relatively new team. She can always be counted on during hectic periods. Her flexibility and good humor are an essential part of our Cashiers Office. – Michelle Clark

Anna Marie Flowers, manager, Sodexo

Anna Marie did a great job working on the Provost interview process with all that was done to follow COVID protocols to pull that off. – Eric Cameron

Cindy Nelson, recruiter, Human Resources

Jen Ruby, manager, Wallace All Faiths Chapel, Fish Interfaith Center

Joey Anderson, client/media services specialist III, IS&T

Federico Gonzales, catering supervisor, Sodexo

Over the span of two weeks, from November 30 through December 11, a group of colleagues came together to host on-campus visits for four provost candidates during a global pandemic with strict state guidelines on COVID testing and social distancing.

Their work – in partnership with the search committee and the search firm – was to deliver the Chapman Experience by providing individualized care and exceptional service to our provost candidates.  This work included overseeing travel arrangements, lodging accommodations, and COVID-19 testing; and scheduling and hosting a combined 44 virtual and in-person meetings, eight webinars and four Orange campus tours.  On Friday, December 11, we wrapped up our on-campus interviews.

I’d like to recognize these colleagues for their dedication to delivering a Chapman Experience, expressed by their service of leadership, their care and attention in providing customized lodging, meal preparation, and technology support, and for their flexibility working in an environment with daily schedule changes due to shifting COVID-19 requirements.

I thank my colleagues for their flexibility and nimbleness, and for demonstrating our values of individualized care and exceptional service.

Curtis Williams, associate director – Classrooms and Learning Spaces, IS&T

Curtis’s staff nominated him for this award for testing various Zoom scenarios and webcam equipment related to the Flexcam rooms this past summer. Curtis also keeps them well-informed of any Zoom updates. – Helen Norris

Dario Baraggiotta, IT/media services support, IS&T

The School of Pharmacy made a late decision to change a planned in-person test scheduled for December 7 to a remote assessment.  Dario was able to secure additional devices from the Orange campus to be used at Rinker on Monday. – Helen Norris

Jamie Wisdom, lead client services Technician, IS&T

I constantly receive compliments about Jamie from faculty and staff. This year has presented us all with so many challenges and it has also allowed us to observe the truly outstanding nature of some of our colleagues. Jamie is one of these. – Helen Norris

Brenna Bell, executive assistant, Office of the Executive Vice President and Chief Operating Officer

Brenna has managed the recognition program for the last several months.  She has been amazing, always upbeat, always timely in her communications.  Her attention to this program has greatly improved the situation for Chapman staff. – Helen Norris

Chris Wargo, officer, Public Safety

Gloria Re, dispatcher, Public Safety

Josephine Wright, sergeant, Public Safety

Officer Wargo observed a fence on fire at a local neighborhood apartment complex.  Dispatcher Re coordinated OFD response. Officer Wargo extinguished the fire with a fire extinguisher while the fire department was on their way and Sergeant Wright alerted the tenants to the danger. Their actions prevented a potential tragedy and demonstrate Chapman’s selfless service.  – Randy Burba

Sheryl Boyd, assistant director parking & transportation, Public Safety

Sheryl worked diligently to ensure preparation and execution of the Winterfest event were successful.  She worked closely with many stakeholders to provide a wonderful and safe Chapman experience. – Randy Burba

Tracey Cervantes, parking manager, Public Safety

David Troast, parking officer, Public Safety

Karlo Munoz, officer, Public Safety

Michael Kelley, lieutenant, Public Safety

These colleagues worked diligently to ensure preparation and execution of the Winterfest event were successful. They worked closely with many stakeholders to provide a wonderful and safe Chapman experience. – Randy Burba

Jami McCoy, gift recorder, University Advancement

Jami is an invaluable resource to our team and goes into the office three days a week for gift processing and mail distribution. We needed to find important materials for a meeting and she made a special trip and searched various spaces and found them. Supervisor – Pia Iliana Brancolino