We are proud to name this week’s Service Plan of Recognition awardees for their extraordinary work as Chapman responds to COVID-19. Each staff and administrator selected embodies the dedication and integrity that continues to drive and strengthen Chapman University.
For information on how to nominate employees, read this article about the New Service Recognition Plan.
This week’s recipients are:
Dr. Rocke DeMark, associate dean of student affairs, Office of Student Affairs, School of Pharmacy
Nicole Michele,
Student Affairs Coordinator, Office of Student Affairs, School of Pharmacy
Nicole and Rocke went above and beyond the call of duty to create, plan and deliver a virtual awards ceremony for the graduating CUSP students. The amount of work, collaboration and attention to detail was evident in the quality of the event. – LB Brown
Jennifer Ahern, assistant registrar, Office of the Registrar
Jennifer has done an amazing job of testing and setting up the Research Management & Tracking module in Campus Solutions for the graduate programs. She worked closely with Dr. Miller to implement this and it will be going live in fall 2020. – Mike Pelly
Karin Spicer, cash operations manager, Cashier’s Office
Karin has modeled great leadership to her team and ensured continuous coverage for our cashiering functions throughout the university. – Behzad Binesh
Constanza Cartagena, accounting specialist, Accounts Payable
Karina Cruz Bautista, accounts payable specialist, Accounts Payable
Coni and Karina have gone above and beyond in the midst of the coronavirus pandemic. They have always been responsive for anything that may be needed. – Rosie Garcia
Reggie Ramos, retail assistant, operations manager, Sodexo
Reggie has continued to show the best in customer service by taking food and essential products to the students in the “K” and Chapman Grand. He has been on the front lines and very proud of the work he is doing every day. – Eric Cameron
Herlinda Zamora, custodian, Aramark
Guadalupe Amaya, custodian, Aramark
Herlinda and Guadalupe have been part of the cleaning team, responsible for the dorm rooms, since the closing of campus. They have been instrumental in providing a safe environment for the students still onsite and those returning in the fall. Outstanding job!!! – Rick Turner
Garrett Eastwood, communications & training specialist, IS&T
Garrett worked day and night to get IS&T’s teaching, working and learning websites online. He maintained calm with a can-do attitude to all urgent requests. I appreciate the extra work and timeliness to deliver great communication and training. – Helen Norris
Devon Marlink, client services technician, IS&T
Devon stepped right in to support our users to work remotely, addressing all escalated Mac requests with urgency and professionalism. His Mac technical skills and teamwork have contributed to the success of helping our users work remotely. – Helen Norris
Barry Taylor, network specialist, IS&T
Barry has been a great asset in the Online Meetings team. He is positive and continues to provide excellent customer service and support. His willingness to be flexible in schedule has made covering the various shifts easy at this time. – Helen Norris
Negin Ahmadian, web programmer/Analyst, IS&T
Negin has been a wonderful thought partner in automating some HR processes, through Microsoft Forms and Power Automate. This is particularly important since we are not able to be physically in the office and retrieve the paperwork. – Helen Norris
Michelle Garcia, parking enforcement officer, Public Safety
On May 5, 2020, Michelle appropriately followed-up on second-hand information and coordinated the removal of two unauthorized trespassers from university property, preventing additional crimes and keeping the current resident community safe. – Randy Burba
Lionel Luna, lieutenant, Public Safety
Lionel has done a tremendous job scheduling and ensuring there are adequate resources protecting our campus and ensuring the well-being of the officers and supervisors that are providing the front-line services and working extended shifts. – Randy Burba
Gloria Re’, dispatcher, Public Safety
On May 3, 2020, Dispatcher Re observed, via camera, a trespasser at Panther Village. Dispatcher Re sent officers who contacted the subject inside the perimeter. Gloria’s diligence prevented further criminal activity. – Randy Burba
Al Cabrera, sergeant, Public Safety
Sergeant Cabrera has been instrumental in keeping on-duty training relevant for DPS patrol personnel currently working; ensuring officers stay up-to-date on any response issues while serving the campus community. – Randy Burba
Joel Wilson, officer, Public Safety
Officer Wilson has been diligent in patrolling the main campus and Chapman Grand. He is willing to fill in for others where necessary to ensure extra coverage for our campuses. – Randy Burba
Curtis Dawson, officer, Public Safety
Officer Dawson has been diligent in patrolling the campus and has provided many special requests around access and equipment for our community. He is quick to help and serve. –Randy Burba
Dave Castaneda, fire safety officer, Public Safety
Dave has helped out patrol officers by conducting additional security patrols in addition to his fire and Life Safety specific duties. The extra work and assistance have been invaluable in keeping the community safer. – Randy Burba
Aaron Ramirez, officer, Public Safety
Officer Ramirez has consistently provided excellent service to individuals with special requests/needs. His diligent patrol and service-oriented responses are noticed by the community. – Randy Burba
Stacy Padilla, SMC project manager, Strategic Marketing and Communications
Stacy stepped up to assist with updating projects in Workfront in the wake of event and project cancellations, and her work is the reason graduates received a special gift sent to their home to celebrate. – Jamie Ceman
Gabrielle Richmond, department operations coordinator, University Advancement Operations
Gabby is exceptional. She continues managing office logistics under these remote circumstances and consistently keeps me organized and on-task. I am very appreciative of her positive attitude and willingness to assist with any project. – Pia Brancolino
Mandana Mahmoudi, operations administrator, Strategic Engagement and Development
Mandana goes above and beyond to support the Strategic Engagement & Development team! She is responsive to needs of our donors and fundraisers. Her awesome work plays a great part in our success. Our entire department is so thankful! – Delite Travis
Kristi Deschenes, department coordinator, Office of the Executive Vice President of University Advancement
Despite working remotely, Kristi has thoughtfully monitored daily gift reports to ensure our donors receive prompt and personalized acknowledgment letters and important board activities and meetings run smoothly, no matter the modality. – Sheryl Bourgeois
