Work 101: How to Use Your Desk Phone

Are you having trouble navigating your desk phone? Are you searching for a guide that will explain it all to you? Well, look no further: here is a “How To” guide to the frequently asked questions surrounding the use of Chapman phones.

Using your VoicemailTo check your Chapman University voicemail, dial 5542 and then input your unique PIN number. Once you have input your PIN, you have six main menu options. Click below to see each menu reference guide information for a step-by-step into how to use each option.
Option 1 – Listen to messages
Option 2 – Record and send a message
Option 3 – Set user options
Option 5 – Listen to saved messages (same as option 1)
Option 6 – Listen to selected messages
Option 7 – Listen to deleted messages (same as option 1)

Calling outside the school: Always remember to dial 91 before dialing the rest of the phone number if the person you are trying to reach is outside of the Chapman University network. Make sure to include the area code.

Placing a call on hold: To place a call on hold simply press the “hold” button. The light will begin flashing next to the line the call is on. To pick up the call, press the flashing button and pick up the phone.

If you have any other questions at the phones, take a look at this extensive guide into the Chapman phones. Best of luck.